OpenAI has confirmed a partial outage affecting ChatGPT and Codex. Users have faced elevated error rates for several hours. The company is monitoring the situation after applying a mitigation.
OpenAI has acknowledged a significant disruption impacting ChatGPT and Codex, with users experiencing persistent errors for much of the day. According to the company's official system status page, the issue has resulted in a partial outage that has lasted at least four hours, leaving many unable to access these widely used AI services as usual.
The incident, described by OpenAI as 'elevated error rates,' has affected both ChatGPT and Codex platforms. The company reported that it began investigating the problem several hours ago and implemented a mitigation step roughly two hours into the outage. Since then, OpenAI has been closely monitoring the recovery process, but the situation remains unresolved for a portion of users.
External monitoring platforms, such as DownDetector, have shown a noticeable decline in user reports after an initial surge, suggesting some improvement. However, ongoing complaints on social media, particularly on X, indicate that the disruption continues to impact users in real time. OpenAI has not yet provided a detailed explanation for the cause of the outage or a timeline for full restoration of service.
ChatGPT and Codex are integral to a range of applications, from conversational AI to code generation, and their reliability is critical for both individual users and businesses. Service interruptions of this scale can disrupt workflows, delay projects, and create uncertainty for those who depend on these tools for daily operations. While OpenAI's prompt response and transparency on its status page have provided some reassurance, the lack of a definitive resolution keeps many users on alert.
For context, outages in major AI services like ChatGPT and Codex are relatively rare but can have wide-reaching effects due to their integration into various platforms and products. As AI becomes more embedded in professional and personal routines, the stability of such services is increasingly vital. OpenAI's handling of this incident will likely be scrutinized by both users and industry observers, especially as reliance on AI tools continues to grow. The company has committed to updating users as soon as more information becomes available or the issue is fully resolved.
