Vodafone and Lowi Outage: Internet Issues in Valencia and Castellon. On Thursday afternoon, some Vodafone and Lowi customers experienced internet disruptions. The outages affected specific areas of Valencia and Castellon. The operator confirmed localized problems with the fiber-optic network.
On Thursday, May 7, internet outages were recorded in certain areas of Valencia and Castellon among Vodafone and Lowi customers. Reports of problems began to come in around noon, when users en masse reported being unable to connect to the network. According to Downdetector, the number of complaints surged sharply over a period of several hours.
Official representatives of Vodafone confirmed that the outages were caused by a double fiber optic line break in their infrastructure. The company clarified that these were local incidents that did not affect mobile communications and did not escalate into a nationwide outage. In Castellon, internet access was restored during the day, but in Valencia, some users continued to experience difficulties.
Customers of Finetwork, which uses the same network, were also affected. Many subscribers complained about being unable to contact technical support and lacking access to self-service account management tools. Some noted that the outages were disrupting their work and daily activities.
Through its official channels, Vodafone reported that specialists are working to resolve the issue and are analyzing the scale of the incident. The company emphasizes that the disruptions were limited solely to the fiber-optic network and did not affect mobile internet.
The situation with disruptions in Spain's communications infrastructure is not unique. Previously, the country's transport system also faced large-scale failures: for example, after the railway accident in Catalonia, the authorities decided to reinstate fares on Rodalies trains, as detailed in the article about the restoration of paid travel after the accident in Gelida.
