On Friday, November 28, Spain is expecting a record influx of shoppers in malls and stores. Black Friday traditionally marks the start of pre-Christmas shopping, drawing thousands in search of discounts. However, alongside great deals, the risk of theft or fraud increases. During this period, police and the Guardia Civil step up patrols in the busiest areas and remind citizens to take precautionary measures.
Pay special attention to personal belongings: bags, wallets, and mobile phones. Pickpockets and thieves take advantage of the chaos and shoppers’ lack of attention to discreetly steal valuables. It’s important not to leave your things unattended even for a short time, and to keep them close to your body, especially in crowded places.
If something unpleasant does happen and you notice a loss, don’t panic. In Spain, you can file a theft report remotely without leaving your home. This is especially relevant during major sales events, when police stations may be overwhelmed.
How to file a theft report
The Guardia Civil recommends using the online complaint form if you discover a non-violent theft. This method is suitable when the perpetrator is unknown, there were no witnesses, and no threats or violence occurred. To file a report, you’ll need to complete a special form on the official website.
You must attach photos of the stolen items to your application, along with, if possible, documents proving ownership. The system allows you to upload up to three files, so it’s advisable to prepare your images and scanned documents in advance. After submitting your claim, police officers may contact you to clarify details or arrange an inspection of the scene.
Important: If force, threats, or violence were involved in the theft, or if the perpetrator was identified, you must file your report in person at the nearest police station. The electronic form is only for non-violent incidents without direct contact with the offender.
Safety precautions in stores and on the street
During major sales events, police advise extra vigilance in crowded places. Avoid carrying large amounts of cash, and keep bank cards in secure compartments of your bag or clothing. Mobile phones should be kept in pockets that can’t be discreetly opened.
If you notice suspicious individuals getting too close or showing interest in your belongings, it’s best to move away or contact security staff. Avoid talking to strangers who try to distract you under the pretense of offering help or asking for assistance.
Parents are advised not to let their children go to shopping malls alone and to explain safety rules to them. If a child goes missing, immediately contact mall staff or call the police.
Online Shopping Safety: How to Avoid Scams
As online shopping grows more popular, the number of digital crimes is also rising. During Black Friday, scammers become more active, sending out fake offers and links to fraudulent websites. Police recommend using only official store websites, checking for a secure connection (https://), and avoiding suspicious links from emails, SMS, or social networks.
For payments, it is better to use virtual cards or e-wallets, which offer extra protection against unauthorized withdrawals. Never share personal information or bank card details over the phone or via messaging apps. If an offer seems too good to be true, it’s worth questioning its legitimacy.
Experts also advise against shopping over public Wi-Fi networks, especially in crowded places. Regularly updating software and using antivirus protection can help reduce the risk of device hacking and data theft.
What to Do If You Suspect Fraud
If you receive a suspicious message or call requesting personal information, do not click on any links or respond to such requests. If in doubt, contact the store or bank directly using official contact details. If you detect an attempted fraud, it is recommended to report it to the police to help protect others.
During Black Friday, it is important to stay vigilant not only in stores but also online. Following a few basic safety rules can help you avoid unpleasant situations and keep a positive shopping experience.
