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Psychologist Explains Why Seen but Unanswered Messages in Messengers Can Cause Severe Anxiety

¿Te han dejado en «visto»? Qué significa realmente el silencio digital

Not receiving a reply to a message in a messenger can lead to significant anxiety. Spanish psychologist Saray Ares analyzes the reasons behind this worry and offers recommendations on how to protect your emotional well-being in the age of digital communication and uncertainty.

Everyone has experienced this situation: you send a message, see it has been read, but no reply ever comes. This seemingly trivial episode of digital communication can unleash a torrent of negative emotions. The emptiness pushes you to replay possible scenarios in your mind, analyze every word you wrote, and search for the reason for the silence in your past actions. Waiting for a response can easily turn into persistent worry and anxiety.

Such uncertainty directly affects mental health, triggering feelings of insecurity and rejection. The more important the person on the other end is to you, the sharper your reaction will be. Psychologist Saray Ares notes that people naturally seek closure and control. We need answers and to fill in the gaps to feel safe. A read message with no reply, she says, puts us in a state of complete uncertainty. At that moment, our need for information sharply increases, and the lack of it becomes a source of discomfort, making many feel rejected.

When no reply comes, the brain switches to a heightened state of alert. A person starts constantly checking the chat, rereading the messages, and feels the urge to write again. The psychologist emphasizes that this is the perfect environment for internal tension to build. If the other person is important, not only the quality of the relationship is questioned, but also one’s own self-worth, as if the lack of a response reflects on your entire personality.

Before jumping to conclusions, it’s important to understand that silence can have many reasons. Although the first reaction is often the feeling of being ignored, the reality may be different. Everyone has their own pace of life and style of communication. Sometimes there are valid reasons for not responding, and sometimes it’s simple forgetfulness or even the other person’s own anxiety. Saray Ares explains that silence can have deep meaning, or it might mean absolutely nothing. It depends on how a person communicates not only with others, but also with themselves. Some people dislike phone conversations but are very attentive in person. Others lead hectic lives and simply forget to reply. And some truly don’t want to continue the conversation.

A mental health specialist reminds us that no response is also a response. In systemic therapy, there’s a principle that we cannot not communicate; silence is also a message. It’s important to learn to accept this uncertainty—which is a challenge, but at the same time an opportunity to build patience and self-confidence. Accepting the situation helps reduce anxiety and prevents us from blaming ourselves for things beyond our control.

To protect yourself emotionally, it’s important to understand how social networks work. They’re designed to keep our attention for as long as possible. Habitually checking message status is a hard habit to break. Saray Ares points out that the “seen” feature is not as harmless as it seems. It’s a deliberate strategy to keep users ‘on the hook,’ as the discomfort from a lack of response draws us back to the app repeatedly. The psychologist advises noticing if this pattern repeats in real life. If you’re being ignored off-screen as well, the problem may be deeper than it appears.

The key to resolving the issue is to shift the focus from waiting to prioritizing your own well-being. Choosing to stay in a relationship with someone who consistently ignores you, or deciding to leave, is a personal choice. Often, people hope their partner will change or fear a breakup because of strong emotions. However, as the psychologist notes, if you have to stay silent and shrink yourself just to be noticed, perhaps this is not the right place for you. The most important thing is not the answer that comes from another screen, but the one you give yourself—choosing peace and self-respect.

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