In 2021, Toyota launched an innovative support program for vehicle owners in Spain, focusing on long-term reliability and customer care. This new approach to warranty service marked a significant development in the hybrid and electric car market, where durability and maintenance costs remain crucial factors for buyers.
Toyota Relax Program: Extended Warranty Without Complications
The Toyota Relax system allows you to extend your vehicle’s warranty coverage up to 15 years or 250,000 kilometers. All you need to do is undergo regular maintenance at official brand service centers. The program requires no extra payments and does not obligate the owner to provide a complete service record. Even with an incomplete service history, a technical inspection is enough to confirm the condition of major components and grant access to the extended warranty.
This approach relieves owners of unnecessary worries and lets them focus on driving, without the fear of unexpected repair costs. Toyota emphasizes that the primary goal is to ensure maximum peace of mind throughout the vehicle’s entire lifespan.
Battery Care: Separate Protection for Batteries and Electronic Components
With the development of its electrified lineup, the company has introduced an additional Battery Care program focused on key components of hybrid and fully electric vehicles. For hybrids, the warranty on the battery and electrical systems is up to 15 years or 250,000 kilometers. For electric vehicles, the term is extended to 10 years or 1,000,000 kilometers, significantly exceeding the standard offers of other automakers.
To activate Battery Care, a technical inspection at an authorized service center is required. Once the inspection is successfully completed, the coverage is automatically added to the overall Relax program, creating a comprehensive support system for owners of modern Toyota models.
Standard terms and extra benefits for new vehicles
The basic warranty for new Toyota vehicles covers three years or 100,000 kilometers and includes all major components. For hybrid and plug-in hybrid models, coverage is extended to five years or 100,000 kilometers for key components. Electric versions have separate battery protection: five years or 100,000 kilometers against defects, and if capacity drops by more than 30%, eight years or 160,000 kilometers.
After the factory warranty expires, owners can take advantage of the Relax and Battery Care programs, which significantly extend peace of mind and allow for continued confident vehicle use without the risk of unexpected costs.
A new standard of confidence for Toyota owners
The introduction of a 15-year dual warranty reflects Toyota’s strategy to build customer trust and promote electrification. The company emphasizes transparent terms and no hidden conditions, setting its offer apart from competitors. Owners of hybrid and electric models not only benefit from extended protection, but also have the opportunity to maintain a high residual value for their vehicles on the secondary market.
In this way, Toyota is setting a new standard for service, focused on long-term customer relationships and support for eco-friendly technologies. For the Spanish market, this decision becomes one of the most attractive among all automakers operating in the electrified vehicle segment.
