Starting January 1, 2026, passengers on Renfe’s high-speed and long-distance trains will once again be entitled to compensation for delays of 15 and 30 minutes. This requirement is set out in the new version of the mobility law approved by Spain’s Congress. The decision reverses changes introduced in July 2024, when compensation payments for delays were significantly reduced.
Previously, passengers could expect to receive half the ticket price back if the train was delayed by a quarter of an hour, and a full refund for a delay of half an hour. After the 2024 reform, these amounts were reduced: 50% was refunded only for a one-hour delay, and 100% for delays longer than an hour and a half. The new decree restores the original rules, despite opposition from the transport ministry and Renfe itself.
In recent years, Spain’s rail market has become more competitive. Alongside Renfe, Ouigo and Iryo—with French and Italian investment—have launched services. They follow European standards: a 50% refund for a 60-minute delay and 100% compensation if the train is 90 minutes late. However, Ouigo provides compensation as a voucher, while Iryo offers a choice between a voucher and a cash refund.
Now the question arises: will the new requirement apply only to Renfe, or will it eventually affect private carriers as well? For now, the law applies exclusively to the national operator, which could put it at a disadvantage compared to its competitors. Authorities are discussing possible legal avenues to alter or repeal this decision, but for now, it is coming into effect. Debates over compensation are expected to continue, as the situation impacts millions of passengers and affects the competitiveness of the country’s rail sector.
