Health

Resimas Brings AI Into Care Home Search and Calls

Resimas Brings AI Into Care Home Search and Calls RUSSPAIN.com © russpain.com
Resimas Brings AI Into Care Home Search and Calls © russpain.com
Resimas has introduced two AI tools for older people’s care: one helps families find potentially suitable homes, while the other handles calls staff cannot answer. The project starts in Barcelona.

In Barcelona, Resimas is putting two AI tools to work in older people’s care. One helps families find potentially suitable residential homes, while the other handles calls staff cannot answer as they care for residents or deal with incidents. Spain is short by about 100,000 care-home places, CBRE estimates, and the gap could grow to 250,000 as the population ages. Investment in Spanish healthcare real estate had surpassed €900 million by September 2026, Iberian Property reports.

Matching Resimas compares a family’s circumstances with information about care homes, then identifies the centres it considers the strongest fit. The platform explains its selections and flags details the family should confirm before deciding. Imserso census figures for 2025 list 7,893 residential centres and housing resources in Spain. Data from 7,319 facilities went into the analysis, a 92.7% response rate.

The assessment can account for a person’s degree of dependency and cognitive impairment. It also weighs mobility and room preferences, along with specific care services, budget, location and how soon admission is needed.

Resimas gives the example of an 87-year-old with cognitive impairment and reduced mobility who needs help with daily activities. The person has a set budget and needs an urgent placement in the Barcelona area. The needs-based approach reflects the scale of care required: Imserso figures reported by 65ymás show that 68.8% of residents fall within dependency grades II or III. In 2025, around 317,500 people over 65 lived in Spain’s social-healthcare facilities. Of those residents, 75.3% were over 80, and women made up 68.9%.

The tool is designed to provide an initial layer of analysis. It cannot replace professional support or the family’s decision, a distinction that matters when choosing care for an older person.

A strong match still needs a real-world check. Families must confirm a centre’s availability, then assess whether its services fit the person’s needs.

Resimas has also introduced Resimas Voz, a telephone agent for residential care settings. It speaks with callers, identifies why they are calling and can collect information for the centre’s team to follow up. The stated aim is to support staff who cannot get to the phone, while human attention remains impressive. Alimarket reports that Spain’s residential healthcare sector employs 404,692 professionals, including 308,721 people working in homes for older people.

AI applications in care have also appeared in cancer-risk screening coverage, though that work addressed a different task. Resimas is developing tools for finding residential care and managing incoming enquiries.

The wider platform is developing from a directory into a specialised service. It lists prices and services, along with availability and temporary stays. It also covers priority admission and dependency support, with user ratings available. Resimas is starting in Barcelona, where it aims to build accurate, up-to-date market information before expanding to other areas. In Imserso’s 2025 census, private facilities made up 65.8% of centres for older people, while public facilities accounted for 34.2%. The average centre had 75.8 places.

Richard Reid RUSSPAIN.com
Editor

Richard Reid

Richard Reid is the News Editor at RUSSPAIN.COM. He oversees editorial standards, source review and corrections and writes across general news, including politics, economics and social affairs.